• smcleod 2 days ago

    Considering all the problems they've been having with over-charging Claude Code users over the past few weeks it's the very least they could do. Max subscribers are hitting their 5 hour usage limits in 30-40 minutes with a single instance doing light work, while Anthropic have no support or contact mechanism for users that they respond to.

    • impulser_ 2 days ago

      "Max subscribers are hitting their 5 hour usage limits in 30-40 minutes with a single instance doing light work"

      This has not been my experience at all. The only time I even got close to this is multiple long sessions that had multiple compacts.

      The key is if you hit compact, start a new session.

      • namelosw a day ago

        This hasn't been my experience either. I personally find the max plan is very generous for day-to-day usage. And I don't even use compact manually.

        However, when I tried out the SuperPower skill and had multiple agents working on several projects at the same time, it did hit the 5-hour usage limit. But SuperPower hasn't been very useful for me and wastes a lot of tokens. When you want to trade longer running time for high token consumption, you only get a marginal increase in performance.

        So people, if you are finding yourself using up tokens too quickly, you probably want to check your skills or MCPs etc.

        • bicepjai a day ago

          As a regular user, I hit these walls so often. I am experimenting with local model and open code. I am hoping to see some good results with qwen3 coder

        • mcast 2 days ago

          It's known that Anthropic's $20 Pro subscription is a gateway plan to their $100 Max subscription, since you'll easily burn your token rate on a single prompt or two. Meanwhile, I've had ample usage testing out Codex on the basic $20 ChatGPT Plus plan without a problem.

          As for Anthropic's $100 Max subscription, it's almost always better to start new sessions for tasks since a long conversation will burn your 5-hour usage limit with just a few prompts (assuming they read many files). It's also best to start planning first with Claude, providing line numbers and exact file paths prior, and drilling down the requirements before you start any implementation.

          • deaux 2 days ago

            > It's known that Anthropic's $20 Pro subscription is a gateway plan to their $100 Max subscription, since you'll easily burn your token rate on a single prompt or two.

            I genuinely have no idea what people mean when I read this kind of thing. Are you abusing the word "prompt" to mean "conversation"? Or are you providing a huge prompt that is meant to spawn 10 subagents and write multiple new full-stack features in one go?

            For most users, the $20 Pro subscription, when used with Opus, does not hit the 5-hour limit on "a single prompt or two", i.e. 1-2 user messages.

            • pastel8739 a day ago

              Today I literally gave Claude a single prompt, asking it to make a plan to implement a relatively simple feature that spanned a couple different codebases. It churned for a long time, I asked a couple very simple follow up questions, and then I was out of tokens. I do not consider myself to be any kind of power user at all.

              • deaux a day ago

                The only time I've ever seen this happen is when you give it a massive codebase, without any meaningful CLAUDE.md to help make sense of it and no explicitly @ mentioning of files/folders to guide, and then ask it for something with huge cross-cutting.

                > spanned a couple different codebases

                There you go.

                If you're looking to prevent this issue I really recommend you set up a number of AGENTS.md files, at least top-level and potentially nested ones for huge, sprawling subfolders. As well as @ mentioning the most relevant 2-3 things, even if it's folder level rather than file.

                Not just for Claude, it greatly increases speed and reduces context rot for any model if they have to search less and more quickly understand where things live and how they work together.

                • visarga a day ago

                  I have a tool that scans all code files in a repo and prints the symbols (AST based), it makes orienting around easy, it can be scoped to a file or folder.

                • fragmede a day ago

                  > spanned a couple different codebases

                  It's either that, or you have a lot of skills loaded or something. I use Claude for hours a day and usually don't run out of tokens.

                • mcast a day ago

                  I should note this only happens in Claude Code, not the web UI. Since CC is agentic and spawns subagents on prompts that require a lot of thinking.

                  It will spend a lot of time grokking the codebase, which would consume more tokens on larger projects.

                • Foobar8568 a day ago

                  I am on $100 max subscription, and I rarely hit the limit, I used to but not anymore, but then again, I stopped building two products at the same time and concentrate to finish up the first/"easiest" one.

                  • 8cvor6j844qw_d6 a day ago

                    I'm considering dropping the Max plan for the API.

                    Using the Max plan with tools like OpenClaw violates Anthropic's ToS [1].

                    The API gives you the same flexibility without the risk of getting your account suspended.

                    [1] https://www.anthropic.com/legal/consumer-terms (Section 3-7)

                    • ipaddr a day ago

                      At ten times the price. At least you keep the ability for them to charge you a hundred a month.

                  • runako a day ago

                    > you'll easily burn your token rate on a single prompt or two

                    My experience has been that I can usually work for a few hours before hitting a rate limit on the $20 subscription. My work time does not frequently overlap with core business hours in PDT, however. I wonder whether there is an aspect of this that is based on real-time dynamic usage.

                    • cantalopes a day ago

                      i never had these issues with gemini cli using google vertex endpoint, and i never even reached $50 per month

                      i don't want to think about how to hack a tool i'm paying for not locking me out because "i promped wrong"

                    • daliusd a day ago

                      I wonder what do you mean by "if you hit compact". Claude Code does not show used tokens.

                      • ben_w a day ago

                        When I used it before Christmas (free trial), it very visibly paused for a bit every so often, telling me that it was compressing/summarising its too-full context window.

                        I forget the exact phrasing, but it was impossible to miss unless you'd put everything in the equivalent of a Ralph loop and gone AFK or put the terminal in the background for extended periods.

                        • bavell a day ago

                          Run /usage or configure your statusline

                          • novaleaf a day ago

                            if you enable verbose mode, it does.

                            However I run like 3x concurrent sessions that do multiple compacts throughout, for like 8hrs/day, and I go through a 20x subscription in about 1/2 week. So I'm extremely skeptical of these negative claims.

                            Edit: However I stay on top of my prompting efficiency, maybe doing some incredibly wasteful task is... wasteful?

                          • darqis 20 hours ago

                            It's my experience however.

                          • coffeefirst 2 days ago

                            Wait, if it burns through a $200/mo allotment that fast, what are all these people who “barely wrote code anymore” doing?

                            • input_sh 2 days ago

                              You hit a vague, never-quite-explained 5h window limit that has nothing to do with what you're doing, but with what every user is doing together. It's totally not downtime, you're just "using it too much" and they're telling you to fuck off until the overall usage slows down.

                              The order of priority is: everyone using the API (you don't want to calculate the price) → everyone on a $200/month plan → everyone on a $20/month plan → every free user.

                              • 00deadbeef 2 days ago

                                Yeah it's way too vague.

                                This morning: (new chat) 42 seconds of thinking, 20 lines of code changed in 4 files = 5% usage

                                Last night: 25 minutes of thinking, 150 lines of code generated in 10 new files = 7% usage

                                • exclipy a day ago

                                  I think the first message consumes disproportionately much percentage because it's not cached and includes the system prompt, tools, etc.

                                  • input_sh a day ago

                                    Here comes the "you're using it wrong" defence!

                                    Let's be perfectly clear: if user actions had anything to do with hitting these limits, the limits would be prominently displayed within the tool itself, you'd be able to watch it change in real time, and you'd be able to pinpoint your usage per each conversation and per each message within that conversation.

                                    The fact that you cannot do that is not because they can't be bothered to add such a feature, but because they want to be able to tweak those numbers on the backend while still having plausible deniability and being able to blame it on the user.

                                    Instead, the little "usage stats" they give you is grouped by the hour and only split between input and output tokens, telling you nothing.

                                    • kaizenb a day ago

                                      Interesting. What do you think the reason for not being transparent on this matter?

                                      • input_sh a day ago

                                        For the same reason they use "tokens" instead of kilobytes: so that you don't do the conversion yourself and realise that for example spending a million "tokens" on claude-opus-4.6 costs you anywhere from $10 (input tokens) to $37.5 (output tokens). Now, 1 million tokens sounds pretty big and "unreachable" until you realise that's about 4 megabytes of text. It's less than three floppy disks of data going back and forth.

                                        Now let's assume you want to send a CD worth of data to Opus 4.6. 700 megabytes * $10 (price per million input tokens) / 4 (rounding down one megabyte to roughly 250k "tokens") = $1750. For Opus 4.6 to return a CD amount of data back to you: $37.50 * 700 / 4 = ~$6.5k.

                                        A terabyte worth of data with a 50:50 input/output ratio would cost you $5.7 million. A terabyte worth of data with a 50:50 input/output ratio on gpt-5.2-pro would cost you $25.2 million. (Note: OpenAI's API pricing still hasn't been updated to reflect 5.3 prices.)

                                        So we get layers upon layers upon layers upon layers upon layers of obfuscation to hide those numbers from you when you simply subscribe for a fixed monthly fee!

                                        • nl a day ago

                                          Do people care about how many bytes they are sending or receiving?

                                          Most people care about getting the right bytes.

                                          • kaizenb a day ago

                                            Oh man. Thanks for explaining. That sounds like a dark pattern.

                                          • potamic a day ago

                                            Blurring the cost-benefit analysis in the interest of downplaying the costs.

                                    • 8note 2 days ago

                                      you can just watch the limit on the claude usage settings view.

                                      itd be nice to know how much the session context window applies wrt token caching, but disabling all those skills and stopping sending a screenshot every couple messages gets that 5hour limit and weekly limit a bunch better

                                      • inglor_cz a day ago

                                        I definitely noticed that Claude is faster on Central European mornings, e.g. deep night in the US.

                                      • smcleod 2 days ago

                                        It hasn't always done this, it's a relatively recent problem in the last 1-4 weeks (roughly). (note: I'm on the $160AUD/mo plan, so I think that's $100USD).

                                        • heavyset_go 2 days ago

                                          > what are all these people who “barely wrote code anymore” doing?

                                          Writing self-serving LinkedIn productivity porn

                                        • SOLAR_FIELDS 2 days ago

                                          “Light work” is a pretty bold statement my dude. I run max for 8+ hour coding sessions with 3-4 windows where I’m babysitting and watching the thing and I never even get session warnings. The only time I bump up against limits is on token hungry tasks like reverse engineering 3M+ LOC codebases or 5-6 agents generating unit tests in parallel. Something tells me that what you call “light work” is not remotely the same as what I consider “light work”

                                          • mercutio2 2 days ago

                                            It hadn’t occurred to me this was a billing bug.

                                            That would be heartening, if I wasn’t consuming tokens 10x as fast as expected, and they just had attribution bugs.

                                            Do you have references to this being documented as the actual issue, or is this just speculation?

                                            I want to support Anthropic, but with the Codex desktop app *so much better* than Anthropic’s combined with the old “5 back and forths with Opus and your quota is gone”, it’s hard to see going back

                                            • smcleod 2 days ago

                                              Yeah I think it's either a billing bug, or some sort of inbuilt background sub-agent loop gone wild inside Claude Code, if you have a look at recent issues on the Github relating to 'limits', 'usage', 'tokens' you'll see a lot of discussion about it: https://github.com/anthropics/claude-code/issues?q=sort%3Aup...

                                            • cantalopes a day ago

                                              exactly my experience. i am on pro subscription and when coding with claude in console i can only do about 30 min of work before i have to wait for 4 hours. i actually code more by chatting with claude via poe.com than using the subscription that i have

                                              • brulard a day ago

                                                pro is the $20, right? It runs out quickly, especially using opus. But what do you expect for that kind of money? For serious work at least Max $100 is needed.

                                              • klipklop 2 days ago

                                                Yeah I can work for minutes in the $20 Claude plan but potentially hours with Codex. It’s just not worth bothering.

                                                • alpineman a day ago

                                                  Wasn't customer service going to be one of the first things to be fully automated by AI? :D

                                                  • chaostheory a day ago

                                                    Experienced this with the $20 sub, but not with Max (yet).

                                                    • subscribed a day ago

                                                      Yeah, I find very capable but won't paying them exactly because they cheat /steal like this.

                                                  • CosmicShadow 2 days ago

                                                    Is this one of those, Hey turn off the overcharge protection because you can go $50 into debt for free, and then maybe you'll just keep going and not notice you owe us an extra $500 type of situations?

                                                    • Ethee 2 days ago

                                                      I was worried about this when I turned it on myself, but under the usage panel it shows that it limited my spending to just the $50 and that auto-reload is off, so it doesn't seem this would be the case.

                                                      • brulard a day ago

                                                        I turned on this overspend and limited the spending to $20. A day later I checked my spending, I had used "295%" of my limit. Almost $60. No idea why it didn't respect my setting.

                                                        • nezhar 2 days ago

                                                          There is also an Auto-reload option, I think it is off by default.

                                                          • dude250711 2 days ago

                                                            You guys are putting a lot of trust into vibe-coded software...

                                                            • sxg 2 days ago

                                                              The underreported story is how we over-trust human-coded software.

                                                              • falloutx 2 days ago

                                                                Too true, lets not trust any software.

                                                                • ninjha 2 days ago

                                                                  most slop is human slop, who do you think claude learned from :)

                                                                • JumpCrisscross 2 days ago

                                                                  > You guys are putting a lot of trust into vibe-coded software...

                                                                  Nope. I'm putting a lot of trust in American Express and the continued availability of Claude competitors.

                                                          • gpm 2 days ago

                                                            Meanwhile codex is running a free tier for a month right now for anyone who wants to experiment with it: https://openai.com/index/introducing-the-codex-app/

                                                            Doesn't appear to include the new model though, only the state-of-yesterdays-art (literally yesterdays).

                                                            • teaearlgraycold 2 days ago

                                                              I have access to 5.3 in the Codex desktop app. I'm really not pleased with the desktop software (insane performance issues) but the LLM is good.

                                                            • Reagan_Ridley 2 days ago

                                                              I'll pass on this $50, but please hire real human and fix your crappy app, Claude!

                                                              This bug has been for years: in Claude (web or app), if you create a new chat at the middle of existing chat thinking or tool calling, the existing chat will be broken, either losing data, or become unusable.

                                                              It's unbelievable Anthropic worth hundreds of billions but can't fix this.

                                                              • moffkalast 2 days ago

                                                                My favorite bug is when I spend 5 minutes writing something and send it, then something breaks and refreshes, deleting the whole thing. Like, thanks, much appreciated, please waste more of my time.

                                                                • sobjornstad 2 days ago

                                                                  Literally every time if I press the "stop" button while it's writing back for the first conversation turn because I notice I forgot something and want to correct it, my prompt is lost.

                                                                  Anytime I run into a bug like this, part of me wants to go calculate how much of humanity's collective time has been wasted by one company not fixing a trivial bug. It's got to be a lot.

                                                                  • jimmydoe 2 days ago

                                                                    Yes!! The whole chat part of app is flaky as hell!

                                                                    Sometimes I think it’s better to just use code tab to chat knowing that’s more reliable.

                                                                    • bonsai_spool 2 days ago

                                                                      Sometimes you can recover it by refreshing the page where you lost the text.

                                                                    • nmfisher 2 days ago

                                                                      I get this regularly too, it's very annoying. I've started using one git worktree per Claude session specifically to avoid this issue.

                                                                    • nezhar 2 days ago

                                                                      You can use this if you started your Pro or Max subscription before Wednesday, February 4, 2026 at 11:59 PM PT.

                                                                      Go to https://claude.ai/settings/usage, turn on extra usage and enable the promo from the notification afterwards.

                                                                      I received €42, top up was not required and auto-reload is off.

                                                                      • VikingCoder a day ago

                                                                        It'll be nice to see how quickly I burn through this free money with auto-reload off.

                                                                        Unless they somehow say, "You owe us $181,902, bucko! Turning off auto-reload just meant 'Don't add more money to pay off your debt!' It didn't mean, 'Don't incur more debt!' SUCKER!"

                                                                        • chinathrow a day ago

                                                                          I think this enabled a default overusage allowance of USD 50 on my account - which I'm sure was never active before.

                                                                          • onion2k 2 days ago

                                                                            You started your Pro or Max subscription before Wednesday, February 4, 2026 at 11:59 PM PT.

                                                                            Ah well. Back to Codex.

                                                                            • darqis 20 hours ago

                                                                              I'll certainly not enable extra usage. This is a trap. Keep your "credits"

                                                                              • dr_dshiv 2 days ago

                                                                                They are trying to breed more whales

                                                                                • 2001zhaozhao 2 days ago

                                                                                  I mean, it's a nice gesture. I use extra usage a little bit when the quota runs out and I'm still in the middle of a task. (Afterwards I switch to other agents that track limits monthly instead of by 5 hour window.) This $50 credits should last a while.

                                                                                  • magospietato 2 days ago

                                                                                    Expires after 60 days per the link. In case you're thinking of stretching it out beyond a couple of months.

                                                                                  • jmkni 2 days ago

                                                                                    So much cynicism here, I for one am loving Opus and appreciate this

                                                                                    • CyberDildonics 2 days ago

                                                                                      The AI spam on this site is way out of control. It's every single article on the front page.

                                                                                      • xvector a day ago

                                                                                        So weird seeing comments like this on HN. AI is the most revolutionary technology in programming and computing, perhaps since the first programs were made. Of course it's going to be the most talked about topic.

                                                                                        • CyberDildonics a day ago

                                                                                          I remember all the other "most revolutionary technologies" too. It isn't just the most talked about topic, almost every single link is some point release or random blog entry about "my journey".